Keywords:
corporate social responsibility, corporate ethics, consumers, human rights, transparencyAbstract
The present article of reflection is the result of the research project Diseño de Indicadores en Ética Corporativa y la Responsabilidad Social Empresarial para Colombia (Design of Indicators in Corporate Ethics, and the Corporate's Social Responsibility for Colombia in English), develop from May 2008, to April 2009; and financed by the Fondo de Investigaciones de la universidad del Rosario (FIUR) (Fund of Research of the University of the Rosary in English). In the article the concept of consumers is tackled as a group of interest which makes part of the fundamental relations of an enterprise. The article's objective is to propose a normative criterion (Human Rights, and Transparency) which justify the design, and the implementation of social responsibility indicators, to evaluate the ethical treatment companies have for the consumers.Downloads
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References
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WOUTERS, J. & CHANET, L. 2008. Corporate Human Rights Responsibility: A European Perspective. Northwestern Journal of International Human Rights. 6 (2): 262-303.
ANDERSON, E. 1998. Soberanía del consumidor vs. soberanía de los ciudadanos: algunos errores en la economía clásica del bienestar. Isegoría 18: 19-46.
CARROLL. A. 1991. The Pyramid of Corporate Social Responsibility: Toward the Moral Management of Organizational Stakeholders. Business Horizons 34 (4): 39-48.
CLARKSON. M. 1995. A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance. The Academy of Management Review 20 (1): 92-117.
CORTINA, Adela. 2002. Por una ética del consumo. La ciudadanía del consumidor en un mundo global. Madrid: Taurus. 349pp.
DONALDSON, T. & PRESTON, L. 1995. The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications. The Academy of Management Review 20 (1): 65-91.
FEINBERG, J. 1986. Harm to Self. The moral limits of criminal law. Volume III. New York: Oxford University Press. 420pp.
FERNÁNDEZ, J. & BAJO, A. 2012. La Teoría de los Stakeholders o de los Grupos de Interés, pieza de la RSE, del éxito empresarial y de la sostenibilidad. Revista Internacional de Investigación en Comunicación aDResearch ESIC. 6 (6): 130-143.
FREEMAN, E. 1984. Strategic Management. New York: Cambridge University Press, 292pp.
HOLLEY, D. 1995. A moral Evaluation of Sales Practices. In: HOFFMAN, M. & FREDERICK, R. (eds.), Bussiness ethics, readings and cases in corporate morality. New York. McGraw-Hill. 640pp.
KING, R. 2001. Virtue and Comunity in Business Ethics: A critical Assessment of Solomon´s Aristotelian Approach to Social Responsibility. Journal of Social Philosophy. 32 (4): 487-499.
MCMAHON, C. 1981. Morality and the Invisible Hand. Philosophy and Public Affairs. 10 (3): 247-277.
PENZ, G. 2008. Consumer Sovereignty and Human Interest. New York: Cambridge University Press. 260pp.
SEN, A. 2000. Desarrollo y libertad. Barcelona. Planeta. 440pp.
JOHNSTON, D. 1994. The idea of a Liberal Theory. A critique and reconstruction. Princenton. Princenton University Press. 216pp.
TAPSCOTT, D. & TICOLL, D. 2003. The naked corporation: How the age of transparency will revolutionize business. Toronto. Viking Canada. 368pp.
WOUTERS, J. & CHANET, L. 2008. Corporate Human Rights Responsibility: A European Perspective. Northwestern Journal of International Human Rights. 6 (2): 262-303.
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Published
2016-10-24
How to Cite
Valbuena Espinosa, J. C. (2016). The consumers as stakeholders (normative aspects from the corporate social responsibility). Cultura científica, (14), 46–57. Retrieved from https://jdc-ojs.vobomkt.com/index.php/Cult_cient/article/view/38
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Section
Reflection article
